Refund & Cancellation Policy

1. Cancellation Policy

Once an order is placed on the Becky's Pickles website, it cannot be canceled. We have a streamlined order processing system that ensures prompt delivery of your products. Therefore, we are unable to accommodate cancellations after an order has been confirmed.

2. Refund Policy

At Becky's Pickles, we are committed to providing you with high-quality products and excellent customer service. Our refund policy is designed to address situations where pickles are spoiled or packages are not delivered as expected.

a. Spoiled Pickles

If you receive pickles that are spoiled, damaged, or of substandard quality, please contact our customer service team within 2 days of receiving your order. To initiate a refund for spoiled pickles, please follow these steps:

  1. Take clear photos of the spoiled pickles, showcasing the issue.
  2. Email the photos along with your order number and a description of the issue to beckyjamir610@gmail.com.
  3. Our customer service team will review your request and respond within 1-2 business days.

If your refund request is approved, we will process the refund to your original payment method within [number] business days.

b. Non-Delivery

In the rare event that your package is not delivered within the estimated delivery time and our tracking information confirms the non-delivery, please follow these steps to initiate a refund:

  1. Contact our customer service team within 5 days of the expected delivery date.
  2. Provide your order number and any relevant details regarding the non-delivery.
  3. Our customer service team will investigate the issue and respond within 1-2 business days.

If we confirm that your package was not delivered as expected, we will initiate a refund to your original payment method within [number] business days.

3. Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at support@beckyspickles.in. We are here to assist you and ensure your satisfaction with our products and services.

Please note that this policy is subject to change without notice. It is your responsibility to review the policy regularly to stay informed about any updates.

Thank you for choosing Becky's Pickles. We appreciate your business and strive to provide you with the best possible experience.

Exceptions to Refund Policy:

Refunds will not be initiated under the following circumstances:

Order Cancellation upon Delivery:

Refunds will not be processed if the customer cancels the order upon delivery.

Unavailability at Delivery Address:

We make up to three delivery attempts. However, if the customer is not available at the specified delivery address during these attempts, a refund will not be issued.

Incorrect/Incomplete Contact Details or Delivery Address:

Refunds will not be initiated if the provided contact details (especially phone number) or the delivery address is found to be incorrect or incomplete.